The BBS MasterPlan is a low cost, easy to set-up and expertly managed workplace pension solution, provided by BBS.
As part of a master trust arrangement, the MasterPlan benefits from independent management by professional trustees. This expert oversight helps ensure we deliver the highest standards of administration, good governance is maintained and member communications are effective.
Are you an employer or trustee looking for help with your workplace pension scheme?
BBS are workplace pensions experts, based in Bristol. We provide a range of services for employers, trustees and their advisers, including:
We typically work with medium sized employers and pension schemes, but have the in-house capabilities to adapt and scale our services to support any size organisation. Whether we help you with just one aspect of your workplace pensions provision, or work with you on a full service basis, we pride ourselves on:
To make sure we can always meet the exact needs of our clients, we develop and maintain all of our core systems in-house. Our administration, modelling, database and workflow applications are all linked through the ‘BBS Hub’, and our clients are provided with direct access through our secure online portals, such as 4myscheme. Secure online access can also be made available to individual pension scheme members through our 4myplan website.
Whatever the service, and whoever the client, we start by identifying and agreeing your requirements and then producing a clear and easy to follow action plan. This ensures that everyone knows who is doing what, by when, and at what cost.
We take pride in delivering a personal service; every client has a nominated director and identified team members. To ensure we meet the strict service standards we set for ourselves, we undertake a quarterly performance audit for every client. This reports on our delivery against our promise for every aspect of our administration service – for example, our guarantee to handle transactions within five working days (less than half of the industry ‘standard’).
You can find out more about how BBS can help you manage your workplace pension arrangements by having a look around our website. If you have a specific query or would like to speak with one of our team, please click here to make an enquiry.
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A pleasure to deal with - professional and proactive - always do what they promise.
Tim Holmes, Trustee of BEN Pension Scheme