Our Values

Understanding
Our simple objective is to fully understand and then consistently meet our clients’ needs. We do not believe that “quality” is a separate commodity, but an integral part of everything we do.

Openness
We are proud to have a culture of openness and believe in listening and taking continuous feedback from our clients to ensure we are meeting their needs and finding new ways to improve.

Accessibility
Our personal, tailored services are what have made us successful and mark us out from our competition. All our experts, including Directors, are accessible at all times and we make communication with our clients a priority.

Transparency
We are dedicated to complete transparency and honesty in all our business dealings and never compromise on the quality of our services.

Supporting
We recognise that an environment built on helping and supporting each other is an enjoyable and rewarding place to work. We know that to be successful we all have to work together as a team and share in that success together. Similarly, when problems arise we are committed to taking collective responsibility rather than “buck passing”, and look to overcome any issues collaboratively.   

Innovating
We work in a heavily-regulated and constantly moving industry where nothing can be taken “as read”. To meet these challenges we are permanently monitoring various issues such as changes in legislation and relaying that information back through the organisation and out to our clients via publications such as the Trustees Agenda. To support this we are committed to researching and developing new ideas and methods of working, including refining new software and administration techniques, such as the Funding Modeller and 4mybenefit. 

In The Community
BBS is active in supporting events, charities, and societies in the local community.  We participate on the committee of the Bristol Actuarial Society, hosting their website and acting as Secretary.  We support local charities such as St Peter's Hospice, through staff fund-raising and sponsorship.

We support our local sporting clubs, regularly sponsoring Gloucestershire County Cricket Club players and our local football teams. We also look forward to working with Bristol Rugby Club in the near future.