Pannell House
6-7 Litfield Place
Clifton
Bristol BS8 3LX
T 0117 906 4660
F 0117 906 4689
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Administration Team Performance

Jan 03, 2010

Admin Performance

Quarter 4 Administration Performance

We are delighted to report another succesful quarter by our pension administration teams.

Over October, November, and December 2009 99.3% of work was completed within our agreed service standards (in most instances this is within five working days of receipt).

Over the 12 months ending 31 December 2009, 99.0% of work was also completed to time, with an average turnaround of just 3.3 working days.

Our thanks go to the staff for their hard work and careful management of the teams.

 

For more information, contact:
Paul Bowden FIA