Administration Team Performance
Aug 12, 2010
Quarter 2 Administration Performance
We are delighted to report another succesful quarter by our pension administration teams.
Over April, May, and June 2010 99.6% of work was completed within our agreed service standards (in most instances this is within five working days of receipt).
Over the 12 months ending 30 June 2010, 99.1% of work was also completed to time, with an average turnaround of just 3.3 working days.
Our thanks go to the staff for their hard work and careful management of the teams.

