Market leading third party pension scheme administration | BBS

Third party pension scheme administration

The members are the most important part of any workplace pension scheme and, as third party administrators, it is our responsibility to make sure their pension benefits are managed correctly. At BBS, we believe scheme administration is a service that requires excellence, not a commodity product. Our philosophy is: Get it right, first time, on time, every time.

Our highly skilled team of experts, in conjunction with our industry-leading workflow and IT systems, ensure that we provide an extremely efficient service to our pension scheme trustees and members. Paul Bowden is the BBS director responsible for our administration service, which is widely recognised as being a market-leader. We have unparalleled experience in taking on new schemes and our proven methodology acts as an audit of your data, custom and practice.

Our careful adherence to service standards means that nearly 99% of work is completed within five working days of receipt - with an average response time of just over two working days. This is well under half the industry ‘standard’

The BBS Work Hub

Every client and internal system we use is brought together through the BBS Work Hub (the Hub). Watch the video below to see how the Hub benefits our clients by helping us ensure we consistently provide an accurate and efficient service:

Our standard third party pension administration service includes:

To ensure accuracy at all times, all administration work has a ‘doer’ and a ‘checker’ – with workflow automated through the same systems that we use to hold member records. We work with each client to develop tailored administration processes. These are then documented in a scheme administration guide, which we provide both in hard copy and online through 4myscheme.

For more information on how our administration service could benefit you and your scheme, please download our pensions administration brochure or click here to make an enquiry.

Great Service. Great Relationship.

Peter Shields

Chairman, Holt JCB Ltd