Approachable workplace pension specialists.

BBS is a specialist firm of workplace pensions consultants, actuaries, investment advisers and administrators, based in Bristol. Our philosophy is ‘get it right, first time, on time, every time’. We pride ourselves on the quality and depth of experience of our staff, many of whom have joined us from major pension consultancies. The cost savings from our use of technology and ‘right first time’ approach enable us to offer outstanding value for money.

Originally founded in 1997, we now employ over 125 people, who look after around 240 clients with c£5 billion of assets under management.

Why choose BBS for your pension scheme?

We have never lost a client because of poor service or dissatisfaction

Get the best advice, promptly and efficiently

Market-leading administration performance standards

What makes BBS different?

Effective technology that puts you in control

All of our database, administration, modelling and workflow applications are fully integrated through the ‘BBS Hub’. To ensure complete transparency for our clients, you link directly to the Hub as well, via your own secure online-access portal, 4myscheme. This makes the work we are doing completely visible to you, giving you the edge with effective scheme governance.

Market-beating response times

We firmly believe that pension scheme administration is a service that demands excellence. Our typical turnaround time for most core administration functions is less than three working days – well under half the industry ‘standard’. By dealing with all work items immediately, we don't waste time managing a backlog, meaning our rigorous service standards can always be maintained.

Clear, practical advice

In the complex field of workplace pensions, BBS provides straightforward advice. You receive clear recommendations based on our full understanding of your specific circumstances. This no-nonsense approach applies across all areas of our service, whether actuarial, investment or general workplace pensions consultancy. To ensure we maintain our exceptionally high-quality standards, all material advice is subject to a peer review process, covering both accuracy and clarity.

Our values

Understanding

Our primary objective is simply to fully understand and then consistently meet our clients’ needs

Openness

We are proud to have a culture of openness – both internally and with our clients

Accessibility

Our personal, tailored services are what have made us successful and help differentiate us from our competition

Transparency

We are dedicated to complete transparency and honesty in all our business dealings

Supporting

We know that to be successful we all have to work together as a team and share in that success together

Innovating

We are committed to researching and developing new ideas and methods of working